{"id":228,"date":"2013-07-31T10:12:13","date_gmt":"2013-07-31T10:12:13","guid":{"rendered":"http:\/\/www.postcardteas.com\/site\/\/?page_id=228"},"modified":"2026-01-08T09:29:55","modified_gmt":"2026-01-08T09:29:55","slug":"shipping","status":"publish","type":"page","link":"https:\/\/www.postcardteas.com\/site\/shipping\/","title":{"rendered":"Shipping &amp; Collection"},"content":{"rendered":"<p><b>CLICK AND COLLECT<\/b><\/p>\n<p><span style=\"font-weight: 400\">Collection is currently only available from our Dering Street store, which is open 12-6:30pm Monday- Saturday. We ask that your order is collected within two weeks of ordering. If your plans change and you need your parcel delivered instead, please contact us. The Click and Collect option will only show for customers with a UK billing address. If you are wishing to place a Click and Collect from abroad, please contact us via email and we will arrange for your order to be sent to the store. Please note it may take up to 48h for your order to be ready. <\/span><\/p>\n<p><b>UK<\/b><\/p>\n<p><span style=\"font-weight: 400\">All orders will be sent Royal Mail tracked 24.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Orders sent tracked 24 usually take around 2 working days to arrive. You should be provided with a tracking number automatically, but get in touch if it does not appear.<\/span><\/p>\n<p><b>US CUSTOMERS<\/b><\/p>\n<p><span style=\"font-weight: 400\">All orders will be sent via Royal Mail and split into parcels weighing under 2kg<\/span><\/p>\n<p><b>INTERNATIONAL CUSTOMERS<\/b><\/p>\n<p><span style=\"font-weight: 400\">All international orders are sent via Royal Mail International Tracked<\/span><\/p>\n<p><b>Royal Mail\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400\">Europe: orders should usually arrive within 7 working days<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">Rest of the World: orders usually arrive within 14 working days. You should be provided with a tracking number automatically, but get in touch if it does not appear.<\/span><\/p>\n<p><b>DHL Express<\/b><\/p>\n<p><span style=\"font-weight: 400\">We can also send via DHL Express for our international orders which offers the fastest tracked service, you will receive the tracking information once the order is shipped, you can use services provided by DHL such as re-schedule delivery, receive updates messages to your phone, leave at a safe place etc. Please email us for a DHL quote<\/span><\/p>\n<p><strong>Shipping costs<\/strong><\/p>\n<p>UK. \u00a35 &amp; FREE over \u00a350<br \/>\nEurope. \u00a312 &amp; FREE over \u00a3100<br \/>\nInternational. \u00a320 &amp; FREE over \u00a3150<\/p>\n<p><b>USEFUL<\/b><\/p>\n<p>Our warehouse is not open on weekends so orders placed on a Friday after 8am will likely be packed on a Monday<\/p>\n<p><span style=\"font-weight: 400\">* Please note that orders may take up to 24 hours to be packed Monday to Friday.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Orders shipped outside the United Kingdom\u00a0may be liable to taxes, duties, custom charges and extra fees charged by the courier company at destination. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our London shop. Please note the custom process might incur additional delays.<\/span><\/p>\n<p><span style=\"font-weight: 400\">We will replace or refund any post that goes missing after 14 days in the UK or 30 days Internationally.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Additional shipping costs will apply to resend orders that come back to us because of incomplete\/incorrect shipping addresses or failure to pay customs charges<\/span><\/p>\n<p><span style=\"font-weight: 400\">If for whatever reason you are not happy with your order, please do get in touch with us via phone or email and we will make it our top priority to resolve the situation.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CLICK AND COLLECT Collection is currently only available from our Dering Street store, which is open 12-6:30pm Monday- Saturday. We ask that your order is collected within two weeks of&#8230;<\/p>\n","protected":false},"author":100000000817,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-228","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.postcardteas.com\/site\/wp-json\/wp\/v2\/pages\/228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.postcardteas.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.postcardteas.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.postcardteas.com\/site\/wp-json\/wp\/v2\/users\/100000000817"}],"replies":[{"embeddable":true,"href":"https:\/\/www.postcardteas.com\/site\/wp-json\/wp\/v2\/comments?post=228"}],"version-history":[{"count":35,"href":"https:\/\/www.postcardteas.com\/site\/wp-json\/wp\/v2\/pages\/228\/revisions"}],"predecessor-version":[{"id":47433,"href":"https:\/\/www.postcardteas.com\/site\/wp-json\/wp\/v2\/pages\/228\/revisions\/47433"}],"wp:attachment":[{"href":"https:\/\/www.postcardteas.com\/site\/wp-json\/wp\/v2\/media?parent=228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}